UNDERSTANDING YOUR WARRANTY

A warranty is basically a promise from the manufacturer to fix certain malfunctions over a set period of time and to pay for the repair and parts needed.

DO YOU HAVE TO GO TO THE DEALER FOR MAINTENANCE AND REPAIRS?

No, a dealer cannot deny warranty coverage simply because repair or maintenance work was performed by someone else.  The Magnuson-Moss Warranty Act, enforced by the Federal Trade Commission (FTC), makes it illegal for a dealer to do this.  This allows the vehicle owner to visit the repair shop of their choice or do the work themselves.

WILL DIFFERENT PARTS VOID YOUR WARRANTY?

The Magnuson-Moss Warranty Act also makes it illegal to deny or void a warranty due to use of an aftermarket part (a part made by a company other than the original equipment manufacturer).

WARRANTY TIPS:

• Familiarize Yourself with the Warranty:  Understand the details of your coverage and be aware of the expiration.  Have problems checked before the warranty expires.
• Regular Vehicle Maintenance:  Regular check-ups will keep your warranty intact.  See your owner's manual or check with your local auto repair shop.
• Know Your Rights:  If you think your warranty claim is denied unfairly, you may wish to file a complaint with your local Department of Consumer Affairs.

To schedule an appointment for any maintenance or repairs please call (530) 621-4591 or visit our website www.theautoanalyst.com.  The Auto Analyst is Your One Stop Auto Repair Shop.